Privacy Policy

1. Who We Are

Miaigi operates in the United Kingdom and its work is Sofakingsoft delivered. We provide digital solutions including websites, marketing automation, and AI-powered services to local and independent businesses. For privacy enquiries, contact us at hello@miaigi.co.uk.

2. Information We Collect

We may collect the following types of information:

• Contact information (name, email address, phone number) when you enquire or register
• Usage data and analytics about how you interact with our website and services
• Business information you provide when setting up your account or services
• Payment information (processed securely via third-party providers — we do not store card details)

3. How We Use Your Information

• To provide and improve our services to you
• To communicate about your account, orders, and support requests
• To send service updates and (where you have opted in) marketing communications
• To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with trusted third-party service providers (hosting, analytics, payment processing) strictly to deliver our services. All processors are bound by data processing agreements.

5. Your Rights (UK GDPR)

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request erasure of your data
• Object to or restrict certain processing
• Data portability

To exercise any of these rights, email hello@miaigi.co.uk.

6. Cookies

The first time you visit, a banner asks whether we may use analytics and marketing cookies separately, or Accept all or Reject all. Nothing is switched on until you choose. You can change your mind at any time with the Cookie settings link in the footer.

• Your choice. We remember whether you accepted or rejected, in your browser’s local storage rather than a cookie. It is kept for up to twelve months, then we ask again.
• Analytics (only if you accept). Google Analytics 4 sets the cookies _ga and _ga_ followed by our property ID, which last up to two years. They let us count visits and see which pages are read. Google processes this data for us and may do so outside the UK.
• Marketing (only if you accept). Google Ads cookies measure whether an advertisement led to an enquiry. They are not used unless you choose Marketing.

You can change either choice at any time in Cookie settings. If you withdraw consent, we update the relevant Google consent signals; analytics cookies are deleted where we can reach them.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notice on our website.